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  • Welcome to Syntho
  • Overview
    • Get started
      • Syntho bootcamp
        • 1. What is Syntho?
        • 2. Introduction data anonymization
        • 3. Connectors & workspace creation
        • 4. PII scan
        • 5. Generators
          • Mockers
          • Maskers
          • AI synthesize
          • Calculated columns
          • Free text de-identification
        • 6. Referential integrity & foreign keys
        • 7. Workspace synchronization & validation
        • 8. Workspace & user management
        • 9. Large workloads​
        • 10. AI synthesis: Data pre-processing when using
      • Prerequisites
      • Sample datasets
      • Introduction to data generators
      • AI-generated synthetic data
    • Frequently asked questions
  • Setup Workspaces
    • View workspaces
    • Create a workspace
      • Connect to a database
        • PostgreSQL
        • MySQL / MariaDB
        • Oracle
        • Microsoft SQL Server
        • DB2
        • Databricks
          • Importing Data into Databricks
        • Hive
        • SAP Sybase
        • Azure Data Lake Storage (ADLS)
        • Amazon Simple Storage Service (S3)
      • Workspace modes
    • Edit a workspace
    • Duplicate a workspace
    • Transfer workspace ownership
    • Share a workspace
    • Delete a workspace
    • Workspace default settings
  • Configure a Data Generation Job
    • Configure table settings
    • Configure column settings
      • AI synthesize
        • Sequence model
          • Prepare your sequence data
        • QA report
        • Additional privacy controls
        • Cross-table relationships limitations
      • Mock
        • Text
          • Supported languages
        • Numeric (integer)
        • Numeric (decimal)
        • Datetime
        • Other
      • Mask
        • Text
        • Numeric (integer)
        • Numeric (decimal)
        • Datetime
        • UUID
      • Duplicate
      • Exclude
      • Consistent mapping
      • Calculated columns
      • Key generators
        • Differences between key generators
      • JSON de-identification
    • Manage personally identifiable information (PII)
      • Privacy dashboard
      • Discover and de-identify PII columns
        • Identify PII columns manually
        • Automatic PII discovery with PII scanner
      • Remove columns from PII list
      • Automatic PII discovery and de-identification in free text columns
      • Supported PII & PHI entities
    • Manage foreign keys
      • Foreign key inheritance
      • Add virtual foreign keys
        • Add virtual foreign keys
        • Use foreign key scanner
        • Import foreign keys via JSON
        • Export foreign keys via JSON
      • Delete foreign keys
    • Validate and synchronize workspace
    • View and adjust generation settings
  • Deploy Syntho
    • Introduction
      • Syntho architecture
      • Requirements
        • Requirements for Docker deployments
        • Requirements for Kubernetes deployments
      • Access Docker images
        • Online
        • Offline
    • Deploy Syntho using Docker
      • Preparations
      • Deploy using Docker Compose
      • Run the application
      • Manually saving logs
      • Updating the application
      • Backup
    • Deploy Syntho using Kubernetes
      • Preparations
      • Deploy Ray using Helm
        • Upgrading Ray CRDs
        • Troubleshooting
      • Deploy Syntho using Helm
      • Validate the deployment
      • Troubleshooting
      • Saving logs
      • Upgrading the applications
      • Backup
    • Manage users and access
      • Single Sign-On (SSO) in Azure
      • Manage admin users
      • Manage non-admin users
    • Logs and monitoring
      • Does Syntho collect any data?
      • Temporary data storage by application
  • Syntho API
    • Syntho REST API
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  1. Deploy Syntho
  2. Deploy Syntho using Kubernetes

Troubleshooting

UI not accessible on provided URL

In case the application is not accessible using the provided URL, a few things can be wrong:

  1. Application not being served The deployment called frontend might not have a ready pod yet. Please check the pods under the deployment called frontend and see if any errors arose during the starting of the application. Please contact the Syntho Team if any unexpected errors occur.

PreviousValidate the deploymentNextSaving logs

Last updated 6 months ago

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